Privacy Policy

Ueberschall takes the protection of your personal data very seriously and is grateful for the trust you place in us. Ueberschall only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data. Personal information is any information that is used to identify you and which can be traced back to you, such as your name, e-mail address and telephone number.

Responsible for Privacy Policy:
Ueberschall Sample Service GmbH,
Posthornstr. 29,
30449 Hannover,
CEO: Uwe Kinast,

Hereinafter referred to as Ueberschall.

You can visit this website without providing any personal information. However, in order to improve our online offer, we store your access data to this website (without personal reference). This access data includes, for example, date and time of the request, name of the requested file, page from which the file was requested, access status, web browser used, operating system used, IP address of the requesting computer and the amount of data transferred. By anonymizing the data, it is not possible to draw conclusions about your person. We collect the listed data to ensure a smooth connection setup of the website and to enable a comfortable use of our website by the users. In addition, the log file is used to evaluate system security and stability as well as for administrative purposes.

By registering on our website, you simultaneously give us your consent that Ueberschall may process and use your personal data for the following purposes. The following information is collected and or stored on our site:

When registering an account, only your email address will be saved together with the registered products. Your password is only known to you and can only be reset by you in case of loss. If you purchase a product through our site, further data will be stored which is necessary for a proper invoice. These include: Name, address, e-mail, country and, if applicable, VAT-ID. Furthermore, we store your IP address (Internet Protocol) at the time of your order. Every product you purchase from us or one of our partner shops comes with a serial number. This serial number is stored by us together with your registration data on our server in Germany. The individual activations are also stored in this data record. This entire data set identifies you as the owner of your products. You have the possibility to download your products several times if necessary. Each download is logged with the amount of data transferred to ensure that your data has arrived correctly.

If you wish us to delete your data record irretrievably, please write to us via the support ticket system. We would like to point out that in this case you will not be able to reactivate your account.

Duration of storage of personal data

The duration of the storage of personal data is determined by the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required to fulfil or initiate a contract or if we have a legitimate interest in continuing to store it, the data is deleted when it is no longer required for these purposes or you have exercised your right of revocation or objection. Ueberschall stores business documents that arise in the context of a purchase process, such as invoices, within the legal period of 10 years required for this.

Rights of the user

Below you will find information on which data subject rights the applicable data protection law grants you towards the controller with regard to the processing of your personal data:

The right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.

The right to request the correction of inaccurate or incomplete personal data stored by us without delay.

The right to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

The right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing.

The right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.

The right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of the federal state where our registered office is located or, if applicable, that of your usual place of residence or workplace.

Right to revoke consent given: You have the right to revoke consent to the processing of data once given at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Please contact us using the contact form for more information.

Right of objection

Insofar as your personal data is processed by us on the basis of legitimate interests you have the right to object to the processing of your personal data, insofar as this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to specify a particular situation. If you wish to exercise your right of revocation or objection, simply send an e-mail to .

Handling of contact data

If you contact us through the contact options offered (contact form, support ticket system, email), your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent. The legal basis for the processing of the data is our legitimate interest in responding to your request and, if applicable, if your request is aimed at concluding a contract.

Contractual relationships with partner companies

Your personal data will not be transferred to third parties unless we have explicitly indicated this in the description of the respective data processing, if you have given your explicit consent, if the transfer is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, in the event that there is a legal obligation for the disclosure and insofar as this is necessary for the processing of contractual relationships with you.

Data Security

We shall take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons. On our Ueberschall server NO sensitive data such as credit data and the corresponding passwords are stored. This data is transmitted by you directly to certified secure payment service providers. Our website is equipped with interfaces that encrypt this data as Secure Sockets Layer Software "SSL" and pass it on directly from your input mask to your payment service provider. In plain language this means: We DO NOT have access to your credit data number and passwords! When using one of these payment service providers, a contractual relationship is established only between you and the respective payment service provider in accordance with the applicable terms and conditions.


Our site uses cookies which enable us to present our website better and to make it safer and more comfortable. Session cookies are for this purpose because some settings you make, such as to save products added to the cart and retrieve them within a certain time. If you do not want to save cookies, you can set this directly in your browser. Please note that our website may not function properly if the cookie settings are deactivated.

If personal data is also processed by individual cookies implemented by us, the processing is carried out either to implement the contract or to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser.

Server log files

We store further information in server log files, which your browser automatically transmits to us. These are: Browser type and version, URL request, URL reference, operating system, transmitted IP address, time of the server request, exact data size of the server response. The use of an SSL connection throughout the Ueberschall website gives you a highly secure protection of your data.

Google reCAPTCHA

In some of our registration forms the Google tool reCAPTCHA is integrated, this should prevent the so-called bots on our site automatically log in. By using the reCAPTCHA you agree to the processing of data by Google. For more information, please see Google's privacy policy:

Google Web Fonts

On our website Google Fonts are also used as external fonts. Google Fonts are loaded as soon as a video that is integrated with iFrames is called. Google Fonts is a service by Google Inc. The integration of the Google Web Fonts takes place via server connection which is usually a Google server in the USA. The connection is only established after you have given your explicit consent in the video overlay on our website. It is transmitted to the Google server which of our websites you have visited. The IP address of the visitor to our website is also stored by Google. Further information can be found in Google's privacy policy, which you can access here:

Google AdWords / Google Tag Manager

Our website uses the Google Tag Manager and the advertising tool Google AdWords. Both are services of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043). When you click on an advertisement placed by Google, a cookie is used for so-called conversion tracking. This cookie is valid for 90 days and does not allow personal identification of the user. If you visit certain pages of this website and the cookie has not yet expired, we and Google can recognise that you have clicked on an advertisement and were redirected from there. However, no information is obtained that allows users to be personally identified. If you do not wish to participate in the tracking, you can deactivate the cookie via your internet browser under user settings so that you are not included in the conversion tracking statistics.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics

Our website uses Google Analytics, an internet analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), hereinafter referred to as "Google". Google Analytics uses cookies.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity. Google will also use this information to provide us with other services related to the use of the website and the internet. The IP address sent by your browser as part of Google Analytics will not be combined with any other data held by Google. The processing is carried out on the basis of the consent you have given.

We only use Google Analytics with IP anonymisation activated. This means that your IP address is only processed by Google in abbreviated form. We have concluded an order processing agreement with the service provider in which we oblige them to protect our customers' data and not to pass it on to third parties. Since a transfer of personal data to the USA takes place, further protection mechanisms are required. To ensure this, we have agreed standard data protection clauses with the provider. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even through this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the USA. The terms of use of Google Analytics and information on data protection can be accessed via the following links:

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Deletion of user and event level data linked to cookies, user identifiers (e.g. User ID) and advertising IDs (e.g. DoubleClick cookies, Android advertising ID, IDFA [Apple identifier for advertisers]) will take place no later than 14 months after collection.

You can prevent cookies from being saved by adjusting the settings of your browser accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website without restrictions. You can also prevent Google from collecting the data generated by the cookie and from analysing your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at:

Social Media

Our website Ueberschall includes links to Facebook, Twitter, YouTube, SoundCloud. Responsible for the social networks are exclusively their operators. Click on one of these buttons to send data to Facebook, Twitter, YouTube or SoundCloud. Your IP address will probably be transmitted here. If you are additionally logged in to the services, this data will probably also be linked. Further information can be found on the privacy policy of the providers:

YouTube Videos

The YouTube videos integrated on our site are provided with cookies by Google/YouTube. If you play one of our videos you transmit data to YouTube. Further information on YouTube and data protection can be found here:

If you want to unsubscribe from the services you can do so here:

Website Links

Our website contains links to websites of third parties. These are external links. Ueberschall has no influence on the contents and their design and accepts no liability for them. This privacy policy naturally does not apply to the external links, but only to and our subpages.


Our newsletter is sent using "MailChimp", a service provided by the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients are stored on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimise or improve its own services, e.g. for the technical optimisation of the dispatch and the presentation of the newsletters or for economic purposes in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties. We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with the EU data protection regulations. Furthermore, we have concluded a "Data Processing Agreement" with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can read the privacy policy of MailChimp here:

Ueberschall will use the information you provide in the newsletter form to keep in touch with you and to inform you about updates and marketing. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us.

Subject to change

We reserve the right to adapt or update this data protection declaration if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take into account changes to our services, e.g. when introducing new services. The most current version applies to your visit.

The basis of this data protection declaration was created by

Status of this data protection declaration: 21.6.2023

If you would like further information, please do not hesitate to contact us.