Privacy Policy


Ueberschall takes the protection of your personal data very seriously and is grateful for the trust you place in us. Ueberschall only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data. Personal information is any information that is used to identify you and which can be traced back to you, such as your name, e-mail address and telephone number. You can also visit this website without providing any personal information. However, in order to improve our online offer, we store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person. By registering on our website, you consent to Ueberschall processing and using your personal data for the following purposes. This privacy policy describes how Ueberschall collects, processes and uses the data you give us when using our website and protects it in accordance with the German Telemedia Act (TMG) and the German Federal Data Protection Act (BDSG).
 
Responsible for Privacy Policy:
Ueberschall Sample Service GmbH, Posthornstr. 29, 30449 Hannover, CEO: Uwe Kinast,
Hereinafter referred to as Ueberschall.

The following information is collected and or stored on our site:
When registering an account, only your email address will be saved together with the registered products. Your password is only known to you and can only be reset by you in case of loss. If you purchase a product through our site, further data will be stored which is necessary for a proper invoice.

These include: Name, address, e-mail, country can be information you give us. Furthermore, we store your IP address (Internet Protocol) at the time of your order. Every product you purchase from us or one of our partner shops comes with a serial number. This serial number is stored by us together with your registration data on our server in Germany.

The individual activations are also stored in this data record. This entire data set identifies you as the owner of your products. You have the possibility to download your products several times if necessary. Each download is logged with the amount of data transferred to ensure that your data has arrived correctly.

If you wish us to delete your data record irretrievably, please write to us via the Ticket System under Support/My Products. We would like to point out that in this case you will not be able to reactivate your account. Ueberschall stores business documents that arise in the context of a purchase process, such as invoices, within the legal period of 10 years required for this.

Rights of the user
As a user, you have the right to request free information on what personal data has been stored about you. You also have the right to have incorrect data corrected and to have your personal data processed or deleted.  If applicable, you may also assert your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority. Please contact us here: https://www.ueberschall.com/contact

Handling of contact data
If you contact us through the contact options offered, your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent.

Contractual relationships with partner companies
On our Ueberschall server NO sensitive data such as credit data and the corresponding passwords are stored. These data are transmitted by you directly to certified secure payment service providers. Our website is equipped with interfaces that encrypt this data as Secure Sockets Layer Software "SSL" and pass it on directly from your input mask to your payment service provider. In plain language this means: We DO NOT have access to your credit data number and passwords!

When using one of these payment service providers, a contractual relationship is established only between you and the respective payment service provider in accordance with the applicable terms and conditions.

Cookies
Our site uses cookies which enable us to present our website better and to make it safer and more comfortable. Session cookies are for this purpose because some settings you make, such as the wish list to buy products, to save and retrieve within a certain time. If you do not want to save cookies, you can set this directly in your browser. Please note that our website may not function properly if the cookie settings are deactivated.

Server log files
We store further information in server log files, which your browser automatically transmits to us. These are: Browser type and version, URL request, URL reference, operating system, transmitted IP address, time of the server request, exact data size of the server response. The use of an SSL connection throughout the Ueberschall website gives you a highly secure protection of your data.

Google reCAPTCHA
In some of our registration forms the Google tool reCAPTCHA is integrated, this should prevent the so-called bots on our site automatically log in. For more information, please see Google's privacy policy: https://policies.google.com/privacy

Google Web Fonts
On our website Google Fonts are also used as external fonts. Google Fonts are loaded as soon as a video that is integrated with iFrames is called. A service of Google Inc. is Google Fonts. The integration of the Google Web Fonts takes place via server connection which is usually a Google server in the USA. It is transmitted to the Google server which of our websites you have visited. The IP address of the visitor to our website is also stored by Google. Further information can be found in Google's privacy policy, which you can access here:
https://fonts.google.com/about#
https://policies.google.com/privacy

Social Media
Our website Ueberschall includes links to Facebook, Twitter, YouTube, SoundCloud. Responsible for the social networks are exclusively their operators. Click on one of these buttons to send data to Facebook, Twitter, YouTube or SoundCloud. Your IP address will probably be transmitted here. If you are additionally logged in to the services, this data will probably also be linked. Further information can be found on the privacy policy of the providers.

https://policies.google.com/privacy
https://soundcloud.com/pages/privacy
https://twitter.com/privacy
https://www.facebook.com/privacy/explanation

YouTube Videos
The YouTube videos integrated on our site are provided with cookies by Google/YouTube. If you play one of our videos you transmit data to YouTube. Further information on YouTube and data protection can be found here: https://policies.google.com/privacy

if you want to unsubscribe from the services you can do so here:
https://tools.google.com/dlpage/gaoptout/
https://accounts.google.com/

SoundCloud
Our demo songs are integrated with the SoundCloud Player. When you play one of our demo songs with the SoundCloud Player you transfer data to SoundCloud.

More information about SoundCloud and privacy policy can be found here: 
https://soundcloud.com/pages/privacy
https://soundcloud.com/terms-of-use/

If you would like further information, please do not hesitate to contact us:
https://www.ueberschall.com/contact

Website Links

Our website contains links to websites of third parties. These are external links. Ueberschall has no influence on the contents and their design and accepts no liability for them. This privacy policy naturally does not apply to the external links, but only to https://www.ueberschall.com and our subpages.

Newsletter
Ueberschall will use the information you provide in the newsletter form to keep in touch with you and to inform you about updates and marketing. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at https://www.ueberschall.com/contact. We will treat your information with respect.
We use MailChimp as our marketing automation platform. Further information about MailChimp and privacy policy can be found here: https://mailchimp.com/legal/privacy. By submitting our newsletter form, you confirm that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

If you would like further information, please do not hesitate to contact us:
https://www.ueberschall.com/contact