FAQ

Frequently Asked Question (FAQ)
Answers and solutions for the most common questions
If you still have unanswered questions feel free to write support request under "user area".

The plugin does not save my response key
Solution:

If you can not activate your soundbank although you pasted the response key into the according field, please undertake the following steps:


1. Check if the challenge code is the same with which you registered your soundbank on our homepage. If not, pleas register again and conctact us.


2. Look if there might be a later version of your player and download the update.


3. Some Sequencer don't allow the activation in the plugin. Please download and install the stand alone version and repeat the activation process in the stand alone version.


 


If none of them work, please contact us.

News
02.09.2010

Club R&B released

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